AMERICAN EXPRESS

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let’s lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

Job Title:

Analyst-Risk & Info Management

Last Date To Apply:

Not Specified

(Apply Link at the end)

ASAP, will end as soon as a certain number is reached

Experience Level:

Candidates with 0 years of experience can apply.

Job Location:

Hybrid

Salary:

Not Specified

Eligible Batches:

Not Specified

Requirements:

• Post graduate (M.Tech / MBA / M. Stats / MA Economics) with 0-2 years of  experience in risk management and data analytics
• Proficiency & Experience working on Advanced AI-ML techniques including NLP techniques is preferrable
• Ability to learn quickly and work independently with complex, unstructured initiatives
• Strong analytical skills, including ability to translate complex and disparate information into a comprehensive and cohesive conclusion
• Strong verbal and written communication skills
• Proficiency in Python and Hive/SQL is preferrable.
• Impeccable integrity required for handling confidential information

Job Description:

Here is what you will get to do –

Key Responsibilities:

• Perform advanced data analytics on structured & unstructured data to identify trends, composition, leading indicators, and outlook in conduct risk dimensions 
• Use advanced AI-ML techniques (including text mining techniques) to identify systemic issues discovered through various data channels, e.g. complaints, email communications, social media, Amex Ethics Hotline, Whistleblower report, and Colleague & Labor Relations cases
• Leverage unstructured data sources (e.g., social media, customer chat) build AI Models to help identify potential Conduct Risk
• Work on creation of dashboards and other monitoring reports and share regular updates with stakeholders