ZS

ZS is a place where passion changes lives. As a management consulting and technology firm focused on transforming global healthcare and beyond, our most valuable asset is our people. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping solutions from start to finish. At ZS, we believe that making an impact demands a different approach; and that’s why here your ideas elevate actions, and here you’ll have the freedom to define your own path and pursue cutting-edge work. We partner collaboratively with our clients to develop products that create value and deliver company results across critical areas of their business including portfolio strategy, customer insights, research and development, operational and technology transformation, marketing strategy and many more. If you dare to think differently, join us, and find a path where your passion can change lives.

Job Title:

Technical Support Associate

Last Date To Apply:

Not Specified

(Apply Link at the end)

ASAP, will end as soon as a certain number is reached

Experience Level:

Candidate Should have 0 year of experience

Job Location:

Pune, India

Salary:

Not Specified

Eligible Batches:

Not Specified

Requirements:

What You’ll Bring   

• BS/BE with record of high academic achievement   
• A+ certification or Microsoft Certified Systems Administrator. 
• Eagerness to contribute in a team-oriented environment. 
• Ability to work methodically and analytically in a quantitative problem-solving environment. 
• Excellent leadership, communication and organizational skills • Strong customer service skills.  

Job Description:

What You’ll Do  

• Configure computer hardware and software, as well as troubleshoot related problems.  
• Complete some administrative tasks, such as initiating hardware repairs, assisting with organizational efforts and asset management. 
• IT team projects as assigned. 
• Knowledge and experience with PC desktop support functions relative to laptop and desktop computers. 

• Installation and configuration of business application software (i.e., MS Windows, Mac OS, Office 365 Suite including SharePoint and MS Teams.). 
• Technical Support tools: Norton Ghost, VNC. 
• Proficiency in PC hardware configuration, troubleshooting and maintenance. 
• Experience with Microsoft Active Directory, Wireless Networking (client side), Collaboration tools like Zoom and MS teams. 
• Fair knowledge on troubleshooting zoom rooms and infrastructure related to it. 
• Experience in troubleshooting various forms of software problems (e.g., operating system and application programs).