Walmart Inc. is an American multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores from the United States, headquartered in Bentonville, Arkansas. The company was founded by Sam Walton in 1962 and incorporated on October 31, 1969.
Last Date To Apply:
BE/B.Tech (Any Branch and Any Stream)
Software Support Engineer I – International Tech
Year of Passing:
2018, 2019, 2020, 2021 only.
Chennai, Tamil Nadu, India
Drive the maintenance and support of software applications across the globe.
Independently own and address and resolve application issues, provide updates and perform root cause analysis.
Gather the required information necessary in order to best handle customer software and technical inquiries
Plan, execute, and implement applications and configuration change procedures
Gain and maintain expertise inflow of application process and systems related to the domain
Be part of a team that manages applications/systems 24×7 on a rotation basis to ensure the best experience for customers and work in the assigned shift timings
Own customer technical issues from initial report to resolution, communicating with customers regularly regarding issue status.
Collaborate with software support teams to properly manage customer inquiries and escalate when appropriate.