Walmart Off-Campus Hiring

Walmart Inc. is an American multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores from the United States, headquartered in Bentonville, Arkansas. The company was founded by Sam Walton in 1962 and incorporated on October 31, 1969.

Job Posted:

01-Mar-2021.

Last Date To Apply:

Soon

Qualification:

 BE/B.Tech (Any Branch and Any Stream)

Experience: 

Freshers/Any

Job Title:

Software Support Engineer I – International Tech

Year of Passing: 

2018, 2019, 2020, 2021 only.

Job Location:

 Chennai, Tamil Nadu, India

Salary: 

6,47,868 LPA

Job Description:

  • Drive the maintenance and support of software applications across the globe. 

  • Independently own and address and resolve application issues, provide updates and perform root cause analysis. 

  • Gather the required information necessary in order to best handle customer software and technical inquiries 

  • Plan, execute, and implement applications and configuration change procedures 

  • Gain and maintain expertise inflow of application process and systems related to the domain 

  • Be part of a team that manages applications/systems 24×7 on a rotation basis to ensure the best experience for customers and work in the assigned shift timings 

  • Own customer technical issues from initial report to resolution, communicating with customers regularly regarding issue status. 

  • Collaborate with software support teams to properly manage customer inquiries and escalate when appropriate.