Red Hat is the world’s leading provider of enterprise open source solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. We hire creative, passionate people who are ready to contribute their ideas, help solve complex problems, and make an impact.
BE/B.Tech – CSE,IT,ECE
0 – 2 Years
Trainee Associate Technical Support Engineer
Year of Passing:
As Per IT Standards
Educational Qualification: BE/B.Tech – CSE,IT,ECE
60% or 6.5 GPA and above throughout without any running backlogs
Perform basic investigation and troubleshooting of Red Hat enterprise application server suite of products and additional layered products to find resolutions for technical issues.
Gather information for each bug and provide analysis to fully understand the issue.
Propose and discuss fixes or workarounds and provide advice to educate customers.
Collaborate with engineering, product management, and support management teams to prioritize customer requests.
Incorporate your findings to Red Hat’s knowledge base.
Support Red Hat’s global customers on technical issues through phone, chat, or remote access tools.
Excellent verbal and written communication skills.
Good analytical and problem solving skills.
Ability to communicate and present ideas in a user-friendly way.
Focused on delivering remarkable and consistent customer experience.
Self-motivated and comfortable working within a team.
Learn, adopt, and practice Red Hat values and competencies.
Must have graduated within the last 2 years with a bachelor’s degree in engineering, technology (computer science or IT), science, or computer applications, or a master’s degree in computer applications or marketing and communications.
Red Hat Certified Engineer (RHCE) .
Basic understanding of Linux, containers, and open source.
Basic knowledge of TCP/IP networking and UNIX services and concepts.
Open source community contribution through projects is a plus.
Documents to be Carried:
You should carry a copy of the Latest Resume.
Aadhar Card (original and photocopy) with three passport size photographs are must.
You need to carry any Government Certified ID Proof like the PAN, Voter ID, Passport.
Students should have all the essential educational certificates along with the xerox copies.