Redhat Hiring

Red Hat is the world’s leading provider of enterprise open source solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. We hire creative, passionate people who are ready to contribute their ideas, help solve complex problems, and make an impact. 

Qualification:

BE/B.Tech – CSE,IT,ECE

Experience: 

0 – 2 Years

Job Title:

Trainee Associate Technical Support Engineer

Year of Passing: 

2018/2019/2020 graduates

Job Location:

Pune

Salary: 

As Per IT Standards

Eligibility Criteria:

  • Educational Qualification: BE/B.Tech – CSE,IT,ECE

  • 60% or 6.5 GPA and above throughout without any running backlogs

  • 2018/2019/2020 graduates

Job Description:

  • Perform basic investigation and troubleshooting of Red Hat enterprise application server suite of products and additional layered products to find resolutions for technical issues.

  • Gather information for each bug and provide analysis to fully understand the issue.

  • Propose and discuss fixes or workarounds and provide advice to educate customers.

  • Collaborate with engineering, product management, and support management teams to prioritize customer requests.

  • Incorporate your findings to Red Hat’s knowledge base.

  • Support Red Hat’s global customers on technical issues through phone, chat, or remote access tools.

Required Skills:

  • Excellent verbal and written communication skills.

  • Good analytical and problem solving skills.

  • Ability to communicate and present ideas in a user-friendly way.

  • Focused on delivering remarkable and consistent customer experience.

  • Self-motivated and comfortable working within a team.

  • Learn, adopt, and practice Red Hat values and competencies.

  • Must have graduated within the last 2 years with a bachelor’s degree in engineering, technology (computer science or IT), science, or computer applications, or a master’s degree in computer applications or marketing and communications.

  • Red Hat Certified Engineer (RHCE) .

  • Basic understanding of Linux, containers, and open source.

  • Basic knowledge of TCP/IP networking and UNIX services and concepts.

  • Open source community contribution through projects is a plus.

Documents to be Carried:

  • You should carry a copy of the Latest Resume.

  • Aadhar Card (original and photocopy) with three passport size photographs are must.

  • You need to carry any Government Certified ID Proof like the PAN, Voter ID, Passport.

  • Students should have all the essential educational certificates along with the xerox copies.


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