CDK Global is Hiring Interns | 2022 |

CDK Global is a leading provider of integrated data and technology solutions to the automotive, heavy truck, recreation, and heavy equipment industries. Focused on enabling end-to-end, omnichannel retail commerce through open, agnostic technology, CDK Global provides solutions to dealers and original equipment manufacturers, serving nearly 15,000 retail locations in North America. CDK solutions connect people with technology by automating and integrating all parts of the dealership and buying process, including the acquisition, sale, financing, insuring, parts supply, repair and maintenance of vehicles.
We’re hiring to support your growth and ours – Green light your career. 
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Internship Title:

Client Technical Analyst

Last Date To Apply:

ASAP, will end as soon as a certain number is reached

Experience Level:

Candidates with 0 to 2 years of experience can apply

Job Location:

Pune, India


Rs. 15000/- per month Stipend



Educational Requirements:


60% throughout Academics is mandatory

  • Fresher/Experienced with willingness to work in a technical customer service environment

  • Experience with Microsoft Office products and SQL

  • strong written and verbal English language skills

  • Ability and willingness to communicate via phone and email with U.S. team members

  • Strong organizational skills

  • Problem solving ability

  • Reliability

  • Solid technical aptitude skills

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Job Description:

  • Perform data aggregation set-ups and troubleshoot failed data processes as assigned.  These issues can range from the simplest to very complex

  • Communicate effectively with automotive dealership personnel or data providers via phone and email

  • Create case logs, record information, establish resolution time, follow-up on issues, and escalate complex issues

  • Guide dealers through resolution of technical issues

  • Provide world-class customer support

  • Apply intuitive problem-solving skills and document the knowledge

  • Work in a team environment, assisting team members when necessary

  • Work in an environment with competing priorities

  • Flexible to work in US shifts( 6 PM to 3 AM )

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Recruitment Process:

  • Online assessment (logical, reasoning, algorithmic, technical and coding questions)

  • One-on-one technical screening

  • Project manager Interview

  • HR Discussion

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